Cary Jay Forest

3D Printing Professional with 12+ years of experience specializing in sales, product development, manufacturing, and enterprise support. Proven track record launching innovative products and managing multi-million-dollar accounts.

Core Specializations

3D Printing Technologies

Expertise in various 3D CAD/CAM technologies with particular interest in photopolymer and biocompatible applications.

Agile Product Development

0->1 concept to launch buildout of products in hardware, software, and photopolymers. Leading organized, concise meetings and multi-channel direct communications.

Enterprise Sales & Onboarding

Led communication and project management efforts to secure and close 8-figure accounts. Responsible for building/delivering slides and presentations online and on the road.

ERP, CRM & Fulfillment Systems

Implemented integrated ERP/CRM solutions (Stripe, Shopify, Salesforce, Odoo) to scale global e-commerce operations for rapidly growing startups.

UI/UX & Design Tools

Skilled in UI/UX design with hands-on experience in Figma and Adobe Creative Suite, in-depth user research, and creating intuitive software interfaces and executive-level presentations.

Branding & Communications

Led branding, launch strategies, and production of high-quality marketing collateral for direct-to-consumer (D2C) and B2B markets.

CAD & Specialized Design Software

Advanced expertise in dental CAD (exocad, 3SHAPE, Medit), Fusion 360, and Netfabb, optimizing workflows for production environments.

FDA Compliance & Device Registration

Hands-on experience with FDA device registration, 510(k) certifications, and regulatory compliance with dental resin products.

SQL, Python, & JavaScript

Proficiency for a variety of data, customer support, process automation, visualization applications using common libraries.

Professional Experience

Current

Artisan Profit Technologies

Founder / Principal Consultant

  • Consulted with resin manufacturers to develop effective product launch strategies, including market pricing research, pre-market validation, and comprehensive brand development.
  • Served as an advisor to organizations on technology acquisition, integration, and onboarding strategies for advanced 3D printing systems.
  • Developed and prototyped innovative devices aimed at enhancing post-processing and cosmetic finishing techniques for dental prosthetics, evaluating alternative methods for resin washing, curing, and coating.
  • Developing a 3D asset management web app, specifically tailored to small businesses.
3/2023 - 2/2024

SprintRay Inc

Enterprise Education & Solutions Manager
  • Led technical communication and clinical education for the DSO (enterprise) channel.
  • Planned and executed sales presentations, proof-of-concept testing, training, and multi-site customer support for the enterprise segment.
  • Organized and led live demonstrations at sales and education events for distributors, clinicians, and corporate stakeholders.
8/2021 - 2/2023

SprintRay Inc

Senior Product Manager - Materials
  • Spearheaded customer validation, marketing preparation, and sales training for software and chemistry releases.
  • Product Owner for several biocompatible polymers and design service/software components.
  • Managed multi-platform features and r&d projects in post-processing hardware, 3D scanning, dental CAD, third-party integrations, and cloud APIs.
  • Facilitated product team onboarding, alignment meetings, and workshops to synchronize on strategy, competitive insights, and roadmaps.
  • Developed dashboards and tools to monitor sales and device telemetry, enhancing data collection.
2/2020 - 8/2021

SprintRay Inc

Product Manager
  • Established labeling, inventory, and sales logistics processes for new product releases as SprintRay's first product manager.
  • Drove multiple new products from concept to market success, including NightGuard Flex and OnX.
  • Led software tools and telemetry development to support the chemistry R&D team and licensing efforts with third-party manufacturers.
  • Reformulated raw materials to validate an emergency-use nasopharyngeal swab in under 12 weeks during the pandemic, enabling repurposing of inventory for rapid prototyping.
7/2017 - 2/2020

SprintRay Inc

Customer Support Manager
  • First post-Kickstarter hire focused on technical support, validation, and product testing.
  • Led internal testing and manufacturing of printed samples, several technicians producing 1000s of dental parts per week.
  • Organized educational workshops at CES 2018, led workshops at a variety of dental industry events.
  • Managed post-sales communication, established call/email/IT infrastructure, and created a Zendesk environment.
  • Acted as the "Voice of Customer" for engineering and marketing teams, contributing to the company's development best practices and agile methodologies.
2012 - 2016

Early Work

  • Partnered with an IT consultancy specializing in 3D printers and scanners, including Stratasys, MakerBot, Shining, Mcor, and Lulzbot (2016).
  • Pasadena Unified School District Contract: Developed and closed a ~$500k contract to deliver and support 3D printing, scanning, and CAD tools. (2016)
  • Freelance CAD/CAM: Optimized print processes for small businesses in various industries, improving efficiency and output quality (2012-2016).
  • MakerBot/Stratasys - Sales/BD responsibilities, I represented the companies in development of retail and sales partnerships (2014/2015)